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"There was always a person on the other end of the phone if you needed a question or query answered ,..."
"VERY HELPFUL AND PROFESSIONAL, WOULD CERTAINLY RECOMMEND."
"Professional & expedient"
"Very helpful service, Friendly staff that go out of their way to help you make the right choice"
"Helpful staff who answered all questions via phone or email, delay acquiring vehicle but valid reaso..."
"Great customer service and communication. Prompt response to any queries."
"Very prompt and helpful service as always."
"Very good and prompt service. Thank you."
"The agent I dealt with was very timely and professional and importantly patient with me and my chang..."
"Excellent customer service. Friendly and helpful."
"I have never leased before and have been amazed at how easy it has been. It took less than 3 weeks f..."
"Car was delayed by a few weeks and i found the members of staff i dealt with a little incompetent. F..."
"Delivery date was not as initially stated.<br/>The date changed from Mid October to Early December a..."
"Very good. Kept well informed. Car arrived on agreed day and we are very happy with it. Jody has bee..."
"Excellent staff and very helpful"
"Second car leased so very easy to do."
"Excellent service, love my new Audi S3. A hassle free experience."
"From first contact through to obtaining my chosen vehicle. I found the process very efficient, enjoy..."
"Good service. Prompt response to queries. Fast and pain free!"
"The ordering experience was very quick and accurate."
Order Process | Funding Options
If you need information about our deals, getting approved for credit, or having bad credit, you can give us a call on 01565 880 880 and we can advise you on the best steps.
Use our site to browse our cars and deals. We can provide a quote on any car, any trim and with any available optional extras.
This is easy, you can either give us a call on 01565 880 880 or make an enquiry online and one of the team will be in touch.
After a chat with one of our friendly account managers you’ll be sent a quote for your chosen car and contract. If you’re happy with the quote and wish to proceed you’ll need to make an application for credit.
If your credit application is approved your account becomes ‘credit loaded’.
As soon as your account is credit loaded, we have the funds available to order your car from the factory or secure your car if it’s in stock.
As soon as your car has been ordered by our admin team, they’ll be in touch with you. You’ll be sent a number of legal documents which need to be signed and returned.
As soon as all documentation has been signed, you’ll receive an email from the finance company asking you to electronically sign a final document. As soon as you sign this document your cooling off period will start (a 14 day period of time where you’re allowed to withdraw your order if you change your mind) – it ends 14 days from the date you signed the document.
NB: The cooling off period differs if you take out a business lease. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled.
This is the point where you get to take delivery of your brand new car. Deliveries can be made anywhere on the UK mainland free of charge (within 250 miles of our offices). On delivery there will be a professional handover allowing you to get to know your new car.
NB: If your delivery address is more than 250 miles from our offices, you will need to arrange travel to a mutually convenient location for pick-up. Alternatively, delivery to your specified address can be arranged for a charge which will be dependant on location and individual dealers.
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