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Good Service

"Hard work at the beginning but got there in the end and driver pleased. Agent tried hard."

Excellent Service

"Have used this company for a number of years now. Always seem to be able to get what it is required...."

Excellent Service

"Everything went really smooth, from making the first contact, placing the order to receiving the veh..."

Average Service

"The offer proposed by Matt (what the car was and at what price) was excellent. Sadly, that's where m..."

Good Service

"Second time using Allcarleasing, first time was perfect! Unfortunately I was dealt with by a member..."

Good Service

"Things went smoothly - Tom matched another very good quote and was very responsive. I felt the servi..."

Excellent Service

"Really straightforward from start to finish with excellent customer service and hand holding through..."

Excellent Service

"There was always a person on the other end of the phone if you needed a question or query answered ,..."

Excellent Service

"VERY HELPFUL AND PROFESSIONAL, WOULD CERTAINLY RECOMMEND."

Good Service

"Professional & expedient"

Excellent Service

"Very helpful service, Friendly staff that go out of their way to help you make the right choice"

Good Service

"Helpful staff who answered all questions via phone or email, delay acquiring vehicle but valid reaso..."

Excellent Service

"Great customer service and communication. Prompt response to any queries."

Excellent Service

"Very prompt and helpful service as always."

Excellent Service

"Very good and prompt service. Thank you."

Excellent Service

"The agent I dealt with was very timely and professional and importantly patient with me and my chang..."

Excellent Service

"Excellent customer service. Friendly and helpful."

Excellent Service

"I have never leased before and have been amazed at how easy it has been. It took less than 3 weeks f..."

Average Service

"Car was delayed by a few weeks and i found the members of staff i dealt with a little incompetent. F..."

Average Service

"Delivery date was not as initially stated.<br/>The date changed from Mid October to Early December a..."

What happens at the end of the vehicle leasing contract?

What happens to the car at the end of the contract?

At the end of the agreement the finance company comes and picks up the car from you. In a contract hire agreement the finance company is always the owner of the vehicle and you are the registered keeper.

The finance company will send correspondance to you via email or letter with instructions on how to proceed - this will include a suitable date and time as well as giving notice to make sure the car has had a valet and any damage over fair wear and tear has been resolved (if it is not resolved a bill will be created after an inspection where you are present).

What if I want to extend the contract?

If you are enjoying the car and don't want to give it back just yet then you will need to contact the company after 12 months of recieving it and they will more than likely sort it out then and there. Please note this is not a guaranteed event and they will take into consideration the condition of the car and any missed payments etc during the agreement.

What if I want to buy the car?

If you enjoy the car and you want to become the owner, then again you will need to speak with the finance company to agree a figure. Typically it will be in the form of a balloon payment at the end of the contract hire agreeement. Please note the finance company are not obligated to this and it is at their discretion.

What if I want to cancel the contract?

Because we use various finance companies there is no set rule for all, it is always best to as your account manager when negotiating. However, a rule of thumb is that you won't be able to cancel in the first 12 months and after that period the charge is 50% of the remaining rentals total. Please note, this differs from finance company to finance company and it is always best to ask your account manager beforehand and the finance company during.

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